Здравейте {firstname} {lastname},

Order ID {order_name} - Грешка при плащане
We have encountered an error while processing your payment for your order with the reference {order_name} from {shop_name}. Please contact us as soon as possible.

You can expect delivery as soon as your payment is received.

Follow your order and download your invoice on our shop, go to the История на поръчките и подробности section of your customer account.
If you have a guest account, you can follow your order via the Проследяване на поръчка като гост section on our shop.
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